How to Rent Guide

The applicant is advised to read the Government ‘How to rent: checklist for renting in England’ which is available from the government website The guidance aims to help tenants renting property in England understand their rights and responsibilities when renting property and provides a checklist and more detailed information on each stage of the process. The applicant will be given a copy of the ‘How to rent: checklist for renting in England’ by the landlord or his agent where the tenancy proceeds in England.

The Tenant Fee Ban: a guide for tenants

Two years ago, the Government announced there would be a ban on certain fees which landlords and letting agents charge tenants – and this has been in force since 1st June 2019 (1st September for Wales)

Now that the ban on fees is law, there is also a limit to the maximum security deposit that a landlord or letting agent can take – which is capped at five week’s rent in England.

So, just what are the new rules, and how could you be impacted:

If you are already a tenant

If you already rent a home, then your landlord or letting agent can still charge you for all sorts of fees, including renewing your tenancy agreement, plus any costs when it comes to checking out of your home. These fees are going to be allowable in England until 31st May 2020.

After this date, some of these fees are also going to be banned, together with other fees which will be banned on all new tenancies from 1st June 2019.

In Wales there isn’t a set period for existing tenancies but any new tenancies will need to follow the Renting Homes Act from 1st September.

If you entered a new tenancy agreement after 1st June 2019 in England or 1st September in Wales.

If you took out a new tenancy after the fee changes came into force, then you can’t be charged for setting up the tenancy. However, there are certain fees that a landlord or letting agent can legally ask you to pay:

Holding deposit

This is an amount of money which landlords and agents will sometimes take from a prospective tenant, to secure their new home.

A holding deposit is capped at one weeks’ rent, and is held whilst the agent processes the references and tenancy agreements etc.

If you choose to withdraw your application, or have lied within your application, then you’re not entitled to get your deposit back. your tenancy application, then the holding deposit should be refunded within seven days.

Security deposit

Most landlords and letting agents will ask for a deposit throughout the duration of the tenancy, and when the ban came into force, the maximum amount for a deposit to be held in England is capped at five week’s rent or 6 week’s rent for rents above £50k per year.
For Wales there is no current limit on security deposits.

It is the law that deposits must be kept in a protection scheme which neither the landlord nor letting agent can access until after the tenancy has ended.

In every case we aim to return your deposit as soon as possible, however there are times when some or all the deposit needs to be used to fix anything which may have broken whilst you have been living in the property. Where a tenant disagrees that the repairs are needed, then the deposit protection scheme will become an arbitrator and decide whether the charge is fair and reasonable.

Also, if a tenant ends the tenancy with any arrears then this the deposit can be used towards clearing the arrears.

Fees to make changes to a tenancy agreement
If you ask your landlord or letting agent to make any changes to your tenancy, then reasonable fees can be charged.

Late or non-payment of rent
If you fail to make a payment of rent, then the landlord or letting agent can make an interest charge for any unpaid rent.

Lost keys
If you lose a key to the property you’re renting, then the agent can make a charge for replacement of keys or locks.

Ending a tenancy early
If you want to end a tenancy before the end of the agreement, then it is legal for your landlord or letting agent to make a charge for this if they agree to this.

In addition to the above charges, you are responsible for paying for services such as utility bills, TV license and council tax.

For more information about the services we offer tenants, please contact us .

Important information for Tenants/Applicants

More about Reposit

  • Reposit is not a deposit. By purchasing a Reposit, you are paying a service charge equal to one weeks worth of rent to allow you not to pay a deposit and for your Landlord to be added to the Reposit Insurance Policy.
  • A portion of your fee will be used by Reposit as a premium to add your landlord to our insurance policy.
  • The Reposit service charge is non-refundable and cannot be off-set at end of tenancy.
  • You are not a beneficiary of the policy, and as such have no rights to claim or cancel the policy.
  • As a tenant, you are still fully responsible in keeping the Landlord’s property in a good condition and paying rent in a timely manner. If you do not, you will be expected to fully reimburse for any fair damage or financial loss the Landlord may experience at end of tenancy. If you default on these liabilities this could impact your credit history.
  • As a tenant, it is always your choice whether you rent a property by using Reposit or a 6 week security deposit to be protected in a deposit scheme.
  • The initial Reposit service charge is valid for a 12 month period. If you continue your tenancy beyond 12 months, you will be charged an additional £30 admin charge every 12 months.
  • At end of tenancy, your Landlord may claim on the Reposit. It is your right to either agree or dispute their claim and Reposit will act as an impartial mediation platform.
  • If you decide to dispute a claim, an independent arbiter will assess and award monies based on factual evidence presented both from the Landlord and Tenant. If the arbiter rules wholly in favour of the Landlord a £120.00 admin charge will be added to the balance you owe. This is designed to disincentivise unscrupulous disputes from tenants, given the lack of deposit in place.

Terms & Information for Tenants

You can view a basic sample contract terms and condition here